Did that, discovered we were out of distilled water, so I just put the power back onto the printer. I was going to try your solution and first had to do the steps to get the printhead movable - which I hadn't know how to do before your post. I've searched the internet previously and found no other solutions, but tried again and came up with your recent post! I tried all of the other posted solutions about clearing the hardware errors in memory, etc, but still couldn't print. I replaced the capacitors today and was happy to see that the first error message no longer came up. But just before I was about to attempt that, I started getting another ink system failure message which made me worry that the printheads were now also clogged. I had the ink failure problems that many people have had and knew I had to replace the bad capacitors. Good luck and perservere since this is a one of best printers HP has ever made. It took me four attempts of the above to eliminate the printing lines but the printer now performs perfectly. Once the printer is ready to print, clean the printing head using the normal method then make a test print.ĩ. The printer does not like method of powering off but perservere until you see the message "printer was shut off incorrectly" or similar message. Remove plug from wall socket, wait one minute then replace and then place power plug into the printer.ħ. Wait for at least one hour to let the print head dry then replace back cover on printer.Ħ. When you pull the fabric out you should see several patches of ink on it.ĥ. Then picked up both ends of the fabric with my right and left hands, stretched it and carefully pulled it back and forth at least a dozen times under the print head. Then carefully slid print head over the fabric making sure it did not catch.Ĥ. Then placed it and flattened it on the rack that the print head nozzels go over. Soaked a small sheet of eye glass cleaning fabric (no lint), about eight inches square, in distilled water and folded it into a strip. Print head was now out ot its "garage" and could be slid maually back and forth. Then opened back and pulled out sheet of paper.Ģ. started a print and after it was partially complete, pulled our power plug from printer. Replaced all cartridges and cleaned head dozens of times using standard procedure. Not used for one year and cartridges near empty.
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